FSG transfer to Freedom Internet FAQ

Support

• Will there be any changes to the physical equipment within my premises?
• How do I contact customer service?
• What are your support contact hours?

Billing

• Will I be using freedom internets website to manage my account online or will they be using FSG's?
• Will my due date be kept the same or does the due date change?
• How do I stop my Direct Debit previously held with FSG?
• How do I pay via BPAY?
• How do I set up Direct Debit?
• How do I close my account / cancel my service?